At KWTSPL, strong and readily available project management
This is why we:
A - Always assign a project manager local to the client, to ensure
there is good communication and to remove the possibility of misunderstanding. There
will always be someone who is able to visit the client site and meet up regularly
with the customer.
B - Always assign a project manager or senior engineer to handle
any off-shore element of a project. This would generally be local to the offshore
C - Have our own KWTSPL-TRACK software available from the internet
so that clients can get a real-time update and status report on progress of any
of their projects.
Change Management At KWTSPL, good change management
is an integral part of the process. Through our KWTSPL-BUG software we are able
to track all changes and bugs to the system. As the customer works very closely
with the project manager we are able to manage change well together.
1. Scoping and Requirement Analysis - Onsite During this stage
the following tasks are completed:
Identify Project goals, Milestones and Critical Success factors
Define high level Requirements, Boundaries and Exclusions Propose Solution Architecture
Agree on Effort Estimates and Timelines
Proposal Document and Project plan are completed during this phase.
Identify initial Use-cases.
2. System Study - Onsite Tasks Completed during System Study:
Detailed Requirements gathering / study
Pilots / Proof of Concept
Detailed Requirements Definition Report and Prototype are Signed-off after this
Perform detailed use cases analysis.
Initial UML diagrams
3. Analysis and Design - Offshore In this stage, using Requirement
Definition Report and Prototype as the basis, High-level design is finalized. Tasks
High level Design
Integration Test Plans
Detailed use cases and additional UML diagrams. During this stage, Integration
issues, usability issues are considered before finalization of the high level design.
4. Construction - Offshore Coding is done as per pre-approved quality
guidelines. The tasks involved are:
UML design deliverables (such as activity, class, state, CRC diagrams)
Unit Test Plans Coding
Code Walkthroughs by team leaders
Unit Testing by developers
Documentation - Technical and User Manuals
5. Testing and Audit - Offshore During this stage, Application
goes through the following:
Fixing and Verification
Packaging / Shipping
6. Deployment - Onsite This stage is done Onsite and may call for
involvement from customer. We are keen to establish remote connectively in preparation
for support requirements. Tasks performed are:
Prepare end-user Procedures and Training
Deliver training and user documentation.
Acceptance testing by customer - Evaluate system readiness
Data conversion for production server
Test the helpdesk infrastructure
Install Remote Access (if necessary and agreed)